Home Health Quality Assurance Services

Our Quality Team performs 100% audit on all the charts to ensure that the standard of quality requirements by CMS are met. Effective corrective action plans take place immediately and are consistently monitored.​ All QC processes are performed in-house and there is no external QC vendor deployed. The current turnaround time for QC is within 24-48 hours with the following services assured:

• Consistent Chart Audits (Daily, Weekly, Monthly)​
• For each customer, we perform service level agreement (SLA) Metrics and Key Performance Indicator (KPI) monitored with highest level of focus with exclusive representatives for Operations, Quality, Knowledge and Training. ​
• LKN Strategies Inc. operations are day-to-day under Compliance production and Quality Assurance and requirements.  Broadly, the LKN Strategies Inc.