Home Health Compliance Consulting Services

What we do

Guarantee success no matter what stage you are at in starting a home health care agency with our knowledgeable and experienced certified consultants.

Our compliance team of qualified, US-based, licensed RN, and certified consultants will be able to assist you with navigating this onslaught of change coming with OASIS-E, additional ICD-10 codes, and Home Health Value-Based Purchasing (HHVBP) payment model to all 50 states. The year 2023 will bring many changes to our industry that will not necessarily make our lives any easier, but there’s no need to worry, knowing that our team of experts will help you every step of the way.  ICD-10 coding set changes are extensive for October 1, 2022, along with OASIS E data set collection becoming effective January 1, 2023, including the effective date for the expansion of the Home Health Value-Based Purchasing (HHVBP) payment model to all 50 states coming January 1, 2023. Thus, your agency needs to be prepared for all these changes – LKN Strategies is here to provide assistance and make the transition easier for your agency. 

We have designed a variety of service packages and rates that can be tailored to fit the specific needs of your agency:

  • Value-Based Purchasing plan to include analysis of CASPER and CAHPS reports identifying immediate areas for improvement of TPS score.
  • QAPI Program training, implementation, and/or performance of quarterly compliance/corrective action plans.
  • Clinician education to ensure accurate and legal documentation that adheres to COPs, MBPM Chapter 7, Billing Manual Chapter 10, etc.
  • Mentoring a new field or supervisory staff to assist with efficient, compliant onboarding, and staff retention.
  • Analysis of agency processes and providing tailored service to meet your needs.

 

Our Team

Rebecca De La Fuenta: Bio

Home Health Compliance Consultant

RN, CLNC, HCS-D, HCS-O

Luana Cordova: Bio

Home Health Compliance Consultant

CLNC, HCS-D, HCS-O

Anherleth P. Viajar: Bio

HOME CARE CLINICAL COMPLIANCE CONSULTANT

BSN, RN, CPC, HCS–D, HCS-O

Additional Documentation Request (ADR) and Medicare Appeals Services

LKN Strategies can assist your agency through the ADR process and the redetermination and reconsideration levels of appeals to ensure a timely and effective response at each of these crucial Pre-ALJ stages. Our ADR and Medicare Appeals Services assist by ensuring that all supporting clinical documentation submitted is correct, complete, and concise with initial submission to the MAC or oversight contractor. This service includes a written clinical summary to support homebound and medically necessary services at redetermination and an argumentative rebuttal brief for unfavorable determinations that appeal to the 1st and 2nd level of the CMS appeals process. 

Our knowledgeable staff can assist you through:

  • Providing feedback and recommendations on technical denial issues and trended compliance deficiencies
  • Improving agency compliance and ensuring favorable outcomes 
  • Having intimate knowledge of Medicare regulations and policies; ADR and Medicare appeals Services are completed by our Registered Nurses and Certified Legal Nurse Consultants having over 25 years of Medicare Appeals experience
  • Providing services based on the individual needs of each agency, and the stage of appeal they are in at first contact

Pre-claim Review (PCR) Services

LKN Strategies provides Pre-claim Review (PCR) audits to ensure clinical and billing compliance with Medicare regulations is met prior to claim submission. This is a pre-bill service that provides a meticulous review of all clinical documentation that is present in the medical record to support the 30-day claim period. This review always includes FTF encounter compliance and all service assessments, evaluations, daily notes, communication notes, and miscellaneous items like physician follow-up encounters, labs, etc. It includes a comparison of the medical record documentation to the UB-04 claim to ensure the claim is accurate and supported.   

This service assists the agency in:

  • Identifying claim issues and coverage criteria deficiencies to avoid future denials during an ADR request
  • Improving agency overall compliance as documentation trends that affect outcomes, quality, timely service, ERD/hospital utilization, and compliance are summarized and sent to the agency
  • Discussion and implementation of a corrective action plan after the thorough documentation review

 

Grow your productivity with our cost-efficient home health medical coding services.

Guarantee success no matter what stage you are at in starting a home health care agency with our knowledgeable and experienced certified consultants.
LKN Strategies

5 STAGES OF CMS APPEALS

STAGE
1

Redetermination

When initial review is denied for PCR; PPR; ADR; UPIC; RAC, etc. and providers of the claim is denied, you have 120 days to submit a Redetermination Request (30 days from date of initial decision demand to avoid recoupment). This request is handled by the Medicare administrative contractor (MAC). If the claim is denied you have 60 days to submit an appeal request to level 2 to avoid recoupment.
STAGE
2

Reconsideration

Reconsideration is step 2 in the appeals process. You have a maximum of 180 days to submit your appeal. You will submit your documentation with the request for reconsideration and a detailed "rebuttal" of the reason(s) you disagree with the decision made at level 1. This review is completed by qualified independent contractors. If denied, you may move to stage 3. You have 60 days from date of receipt of Reconsideration.
STAGE
3

AU

At level 3 you will have a chance to present your appeal case to an Administrative Law Judge. You will need to submit a request and a detailed rebuttal as to why you disagree with the level 2 appeal decision. Your claim will only be elevated to level 3 if it meets the minimum dollar amount. For 2022, the required minimal amount is $180.00 If denied, you may try stage 4. You have 60 days from date of receipt of AL decision.
STAGE
4

MAC

The Medicare Appeals Council reviews the appeal decision made by the AU. If the claim is denied, you have 60 days to submit a request for judicial review by a federal district court.
STAGE
5

Federal Court

To get a judicial review in federal district court, the amount of your case must meet a minimum dollar amount. For 2022, the minimum dollar amount is $1760. You may combine claims to meet this dollar amount. Follow the MAC's decision letter you received at level 4 tafileacomnaint.
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